Terms & Conditions

Exchange Policy – Pakistan

We want you to love your purchase! If you need to exchange an item:

• • Exchange requests must be made within 3 days of delivery.

• • The item must be unused, in original condition, with all tags and packaging intact.

• • Pickup & delivery charges: PKR 400 (paid by the customer).

• • Once we receive and inspect your item, the replacement will be shipped.

Return & Refund Policy – Pakistan Only

Your satisfaction is our priority. We offer a no-questions-asked return & refund policy if:

• • You inform us within 24 hours of delivery.

• • Requests made after 24 hours will not be accepted.

• • The product must be unused, in original condition, with all tags/packaging intact.

• • Delivery charges: PKR 400 (includes pickup & return).

• • After inspection, your refund will be processed to your original payment method.

Allow to Open Parcel – Pakistan Only

We offer a free Allow to Open Parcel service for peace of mind.

• • This service is completely free.

• • Must be requested within 1 hour of placing the order via WhatsApp, Instagram, or Facebook.

• • At delivery, you may open the parcel before payment to confirm the correct item has arrived.

Payment Methods & Delivery Time

Pakistan Deliveries

• • Delivery Time: 3–6 business days

• • Payment Methods:
    
    • • Cash on Delivery (COD)
    • • Bank Transfer
    • • Credit/Debit Card (via website)

International Orders

• • Delivery Time: 7–15 business days** (varies by country)

• • Delivery Charges: Shown at checkout

• • Payment Methods:
    
    • • Credit/Debit Card (via website)
    • • Bank Transfer via:
        
        • • Western Union
        • • MoneyGram
        • • Remitly
        • • ACE
        • • Ria
        • • Wise
        • • TapTap